No matter which airport you fly into, you’ll need to work out how to get from Arrivals to your hotel. For many, this means an Uber ride from the airport. Easier than catching public transport, Uber enables you to disembark, grab your luggage, and get to your lodgings quickly and painlessly. You simply need to find the airport pickup point, request a ride through the app, and then wait for your driver. That way, the app and your driver handle all the details, so you don’t have to navigate an unfamiliar city. To help get you on your way stress-free, we’ve listed the designated Uber pickup spots at every eligible major airport in Australia.
The pickup locations for Uber, Sydney Airport, vary depending on your terminal of arrival, and the type of rideshare service that you’re after. If you land at the International Terminal T1, you should follow the signs from the Arrivals Hall to the Priority Pick-Up Zone for UberX, Uber XL, and UberSELECT rides. For all other, premium options, you should head to the Limousine Pick-up Area.
If you land at either of the Domestic Terminals, T2 or T3, you should follow the signs to the Priority Pick-Up Zone for UberX, Uber XL, and UberSELECT rides. For all other ride options, you will need to exit Arrivals and wait by the general passenger pick-up area.
Note that there is a pickup fee of $4.20 for UberX, $8.40 for UberSELECT from the Domestic Terminals and $11.00 for UberSELECT from the International Terminal. This will be automatically added to your bill.
To find the pickup location for Uber, Melbourne Airport, you will need to exit the Arrivals Hall, cross at the pedestrian crossing, and then turn right towards the far side of the car park area.
The Uber Pickup Zone for Terminals 1, 2, and 3 is located between the bus lane and the Short-Term Car Park. The Uber Pickup Zone for Terminal 4 is on Level 2 of the T4 Car Park.
There is a flat $4.40 pickup fee, which will be added to your bill.
Simply head to the designated Uber pickup bay outside of the Arrivals Hall.
Avalon Airport charges a flat $3.00 pickup fee for Uber trips. This will be added to your bill.
If you’re looking for the pickup spot for Uber, Brisbane Airport, you will need to head outside of the Arrivals Hall. To find the designated Domestic Terminal pickup area, follow the signs marked ‘Pre-Booked Express and Ride Booking’ to meet your driver. For International arrivals, walk towards the buses and coaches passenger pickup zone.
Brisbane Airport charges a $3.90 access fee for Uber pickups. This fee is automatically added to your fare.
To find the designated pickup point for Uber, Perth Airport, regardless of which terminal you landed at, you’ll need to follow the signs to the rideshare pickup bays. There are rideshare pickup points outside of Terminals 1, 2, 3, and 4.
A flat $3.00 fee applies to all pickups at Perth Airport.
The Uber pickup, Adelaide Airport, can be found once you have exited the airport on Arrivals level, and followed the signs to the rideshare pickup area. The rideshare pickup area is located across the forecourt, and to the left of the multi-level car park.
Adelaide Airport charges a $3.00 access fee for Uber pickups. This fee is automatically added to your fare when you request a ride.
To find the pickup location for Uber, Cairns Airport, follow the signs to the Ride-Booking Zone.
Travellers arriving from the Domestic Terminal should turn right after exiting the airport, whereas those arriving from the International Terminal should turn left after leaving the building.
Canberra Airport charges a $3.00 access fee for Uber pickups.
The pickup location for Uber, Townsville Airport, is at the Uber Collection Point, directly outside of the airport.
Townsville Airport charges a $3.00 access fee for Uber pickups, which will be added to your fare.
The pickup location for Uber, Gold Coast Airport, is the passenger pickup bay, outside the airport terminal. You will need to walk to the far left side, once leaving the Arrival Hall.
A $3.00 fee applies to all pickups at Perth Airport, which will be added to your fare.
To find the pickup for Uber, Newcastle Airport, at both the Domestic and International Terminals, simply head outside to meet your driver in one of the two commercial pickup zones. These will be clearly signposted once you leave the Arrivals Hall.
Newcastle Airport charges a flat $3.00 fee for Uber pickups, which will be added to your fare.
To locate the pickup area for Uber, Canberra Airport, you should walk towards the Express Pickup Lounge. Your driver will pick you up from the Express Pickup Car Park.
Canberra Airport charges a $3.00 access fee for Uber pickups, which will be added to your bill.
If you’re arriving at Terminal 1, 2, or 3, you will need to follow the signs towards the Uber Pick Zone, between the bus lane and the Short-Term Car Park. You should make your way across the pedestrian crossing and head to the right, by the far side of the car park area.
To find the pickup spot for Uber, Hobart Airport Terminal 4, turn right towards the T4 Car Park and take the escalator or the lift to the pickup bays on Level 2.
A rideshare access fee of $3.85 applies to those using Uber services at Hobart Airport, and will be added to your bill.
The waiting area for Uber, Launceston Airport, is located along the length of Hudson Fysh Drive, which is just off Evandale Road, opposite the airport.
Launceston Airport charges a flat $3.00 pickup fee for Uber trips. This will be added to your bill.
Uber has shaken up the taxi industry in Australia, with both airports and government bodies struggling to keep up with regulations. For travellers, this means substantial cost savings of around 20-30% when taking an UberX over a taxi, from the airport.
There are currently six different Uber services which you can request from Australian airports, but these differ between cities. From most smaller, regional airports, usually only UberX is available.
In increasing order of cost, the Uber services available are:
It’s good practice to collect your luggage from the baggage claim area before requesting pickup from any rideshare app. You should be ready to leave the Arrivals Hall, luggage in hand, as soon as your driver arrives, as many airports have specific requirements about where riders can be picked up by rideshare vehicles, as well as wait time limits.
Your app will confirm your pickup location when you’re required to meet your driver at a particular level or specific area of the airport. You may also receive a call or text from the driver, to clarify which section, terminal, or door you’ll meet at.
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As the legislative environment surrounding the sharing economy is changing rapidly, the information imparted in this article may have changed since it was published.
This content was generated for educational purposes only, to give you general information and a general understanding of the rideshare pickup zones at various airports, not to provide specific travel advice. Make sure you confirm and check all details before booking any service online, and read all relevant terms and conditions.
